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Shipping
PLEASE NOTE: To guarantee timely Customs clearance, Dollhouse.com will not ship orders greater than 15 total items or $1,000 U.S. dollars. If you place an order greater than 15 items, or over $1,000 USD, a customer service representative will contact you via email to determine which items you’d like to cancel from your order.
We’ve partnered with Federal Express and the Postal Service to provide the best delivery service to your corner of the world. The chart below shows pricing and expected transit times for delivery to your destination. When your order ships we’ll send a confirmation email with your shipment tracking number from your chosen carrier. Please note that the transit times listed below are estimates, and many factors could increase or decrease the time it takes your order to arrive at your door.
Italy Shipping Rates
| Product Total |
FedEx International Economy
(3-5 Business Days) |
Priority Mail International
(8-12 Business Days) |
| Up to $50 |
$28.95 |
$27.25 |
| $50 - $100 |
$38.95 |
$36.25 |
| $100 - $150 |
$48.95 |
$46.25 |
| $150 - $250 |
$58.95 |
$55.25 |
| $250 - $500 |
$68.95 |
$65.25 |
| $500 - $1000 |
$88.95 |
$83.25 |
| *Dollhouse.com can not ship orders greater than $1,000 USD to Italy. |
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Tax and Duty Charges
The Italian Customs Central Service requires that all applicable Duties and Taxes must be paid for shipments entering Italy. By placing an order with Dollhouse.com, you agree to pay the duties and taxes charged at the time of delivery. Customs duty and Value-Added Tax (VAT) will be payable, as follows:
- Customs duty – Typically 12-20% of product price (based on product characteristics)
- Import VAT – Typically 19% of total order cost (including shipping cost)
- Advancement Fees – FedEx fee for processing of duties/fees (currently $8.00 USD)
Due to our broad selection of clothing, footwear, and accessories, it is difficult to estimate an exact figure for duty costs. Remember that all prices on the site are in U.S. dollars.
For further assistance in understanding and estimating taxes and duties contact Italian Department of Customs by phone at +39-6-427-1043.
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Payment Options
The following payment options are available to Italian customers: credit card and debit card.
Credit Card and Debit Card: We accept Visa, MasterCard, American Express, and Discover cards. Debit cards are also accepted as long as they have a Visa or MasterCard logo. Orders will only be shipped to the cardholder’s verified billing address.
Special instructions for Italian customers paying with credit card or debit card
International credit cards may require a special procedure that helps us
to verify cardholder identity. Click here to learn more about verification procedures.
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