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Shipping
PLEASE NOTE: To guarantee timely Customs clearance, Dollhouse.com will not ship orders greater than 15 total items or $1,000 U.S. dollars. If you place an order greater than 15 items, or over $1,000 USD, a customer service representative will contact you via email to determine which items you’d like to cancel from your order.
We’ve partnered with Federal Express and the Postal Service to provide the best delivery service to your corner of the world. The chart below shows pricing and expected transit times for delivery to your destination. When your order ships we’ll send a confirmation email with your shipment tracking number from your chosen carrier. Please note that the transit times listed below are estimates, and many factors could increase or decrease the time it takes your order to arrive at your door.
United Kingdom Shipping Rates
| Product Total |
FedEx International Economy
(3-5 Business Days) |
Priority Mail International
(8-12 Business Days) |
| Up to $50 |
$28.95 |
$27.25 |
| $50 - $100 |
$38.95 |
$36.25 |
| $100 - $150 |
$48.95 |
$46.25 |
| $150 - $250 |
$58.95 |
$55.25 |
| $250 - $500 |
$68.95 |
$65.25 |
| $500 - $1000 |
$88.95 |
$83.25 |
| *Dollhouse.com can not ship orders greater than $1,000 USD to the United Kingdom. |
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Tax and Duty Charges
Customs law requires that all applicable Duties and Taxes must be paid for shipments entering the UK. By placing an order with Dollhouse.com, you agree to pay the duties and taxes charged by Customs at the time of delivery. Customs duty and Value-Added Tax (VAT) will be payable, as follows:
- Customs duty – Typically 12-20% of product price (based on product characteristics)
- Tax – Typically 17.5% of total order cost (including shipping cost)
- Advancement Fees – FedEx fee for processing of duties/fees (currently $8.00 USD)
Due to our broad selection of clothing, footwear, and accessories it is difficult to estimate an exact figure for duty costs. Remember that all prices on the site are in U.S. dollars.
For further assistance in understanding and estimating taxes and duties please, visit HMRC at http://www.hmrc.gov.uk/ or contact HM Revenue & Customs at email address Enquiries.estn@hmrc.gsi.gov.uk or phone number 0845 010 9000.
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Payment Options
The following payment options are available to UK customers: credit card and debit card.
Credit Card and Debit Card: We accept Visa, MasterCard, American Express, and Discover cards. Debit cards are also accepted as long as they have a Visa or MasterCard logo. Orders will only be shipped to the cardholder’s verified billing address.
Special instructions for UK customers paying with credit card or debit card
International credit cards may require a special procedure that helps us
to verify cardholder identity. Click here to learn more about verification procedures.
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