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Shipping
PLEASE NOTE: To guarantee timely Customs clearance, Dollhouse.com will not ship orders greater than 15 total items or $1,000 U.S. dollars. If you place an order greater than 15 items, or over $1,000 USD, a customer service representative will contact you via email to determine which items you’d like to cancel from your order.
We’ve partnered with Federal Express and the Postal Service to provide the best delivery service to your corner of the world. The chart below shows pricing and expected transit times for delivery to your destination. When your order ships we’ll send a confirmation email with your shipment tracking number from your chosen carrier. Please note that the transit times listed below are estimates, and many factors could increase or decrease the time it takes your order to arrive at your door.
Canada Shipping Rates
| Product Total |
FedEx International Economy
(3-5 Business Days) |
Priority Mail International
(6-10 Business Days) |
| Up to $50 |
$19.95 |
$15.95 |
| $50 - $100 |
$29.95 |
$23.95 |
| $100 - $150 |
$38.95 |
$30.95 |
| $150 - $250 |
$48.95 |
$39.95 |
| $250 - $500 |
$58.95 |
$46.95 |
| $500 - $1000 |
$78.95 |
$62.95 |
| $1000 - $1400 |
$98.95 |
$78.95 |
| *Dollhouse.com can not ship orders greater than $1,400 USD to Canada. |
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Tax and Duty Charges
Customs law requires that all applicable Duties and Taxes must be paid for shipments entering Canada. By placing an order with Dollhouse.com, you agree to pay the duties and taxes charged by Customs at the time of delivery. Customs duty and Value-Added Tax (VAT) will be payable, as follows:
- Customs duty – Typically 20-30% of product price (based on product characteristics)
- Tax – Typically 6-16% of product price (based on province)
- Advancement Fees – FedEx fee for processing of duties/fees (currently $8.00 USD)
For further assistance in understanding and estimating taxes and duties, please visit Canada customs at www.ccra-adrc.gc.ca (Canada Revenue Agency) or www.cbsa-asfc.gc.ca (Canada Border Services Agency), or by calling 1.800.959.5525 from within Canada.
| Canada Tax Rates by Province (Will be charged at time of Delivery) |
| Province |
GST |
PST |
HST |
Total Tax Rate |
| Alberta (AB) |
5.0% |
|
|
5.0% |
| British Columbia (BC) |
5.0% |
7.0% |
|
12.0% |
| Manitoba (MB) |
5.0% |
7.0% |
|
12.0% |
| New Brunswick (NB) |
|
|
14.0% |
14.0% |
| Newfoundland and Labrador (NL) |
|
|
14.0% |
14.0% |
| Northwest Territories (NT) |
5.0% |
|
|
5.0% |
| Nova Scotia (NS) |
|
|
14.0% |
14.0% |
| Nunavut (NU) |
5.0% |
|
|
5.0% |
| Ontario (ON) |
5.0% |
8.0% |
|
13.0% |
| Prince Edward Island (PE) |
5.0% |
10.0% |
|
15.0% |
| Quebec (PQ or QC) |
5.0% |
7.5% |
|
12.5% |
| Saskatchewan (SK) |
5.0% |
7.0% |
|
12.0% |
| Yukon Territory (YT) |
5.0% |
|
|
5.0% |
| *Estimated tax rates. Please contact your Customs Agency for exact information. |
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Payment Options
The following payment options are available to Canadian customers: credit card and debit card.
Credit Card and Debit Card: We accept Visa, MasterCard, American Express, and Discover cards. Debit cards are also accepted as long as they have a Visa or MasterCard logo. Orders will only be shipped to the cardholder’s verified billing address.
Special instructions for Canadian customers paying with credit card or debit card
International credit cards may require a special procedure that helps us
to verify cardholder identity. Click here to learn more about verification procedures.
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